What Merchandise is Available?
mytoyotastyle.ca is the exclusive authorized on-line supplier of Toyota branded merchandise in Canada.  A wide variety of products are available to help you promote and celebrate the Toyota brand.  All items are quality approved by Toyota Canada and brand compliant.  For Toyota dealers, many items can be customized with your dealership logo.  You will also find a selection of Toyota branded items on leading retail brands, and exclusive authorized Toyota Olympic merchandise from time-to-time.

What if I want something that is not on the site?
Whatever you are looking for, your mytoyotastyle.ca customer care team would be happy to provide other high quality, brand approved options. Please contact customercare@tpscan.com: our team is here to help.

How can I contact Customer Care customer service?
You can reach Customer Care at 1-877-387-7226 from 8:00 am to 5:00 pm EST, or anytime at customercare@tpscan.com.  Please never hesitate to call with any questions.  You can also find your order history, order status and tracking information in My Account on toyotastyle.ca.

When will my order ship?
While all mytoyotastyle.ca orders will ship within 2 business days, the vast majority of orders ship the same or next business day.

How can I track my shipment?
Once your order ships, you will receive a Shipping Confirmation email with the tracking number for your order.  You can also find order status and tracking numbers in your My Account.

What if I need my order in a rush?
Not a problem! If you need your order shipped quickly, we are able to do so.  Please reach out to Customer Care at customercare@tpscan.com or 1-877-387-7226.  Note that where expedited courier service is required, additional charges may apply.

I want to return my purchase, what do I do?
If you are not 100% satisfied with your purchase from mytoyotastyle.ca, you can return your non-customized item(s) for a full refund within 30 days of purchase, provided they are returned unworn, unwashed, in the condition in which you received them, and in the original packaging.)    

Are products under warranty?
Products on mytoyotastyle.ca are covered by manufacturer’s warranties, which vary product-by-product.  Please reach out to your Customer Care team at customercare@tpscan.com  at 1-877-387-7226 with any questions.

How is my information protected?
Mytoyotastyle.ca is a secure web site using PCI compliant credit card processing (where applicable).  We do not have access to your credit card information and do not save or store this information at any time.   Your information is not sold to any third parties and is not used for any purposes other than to support your requirements for Toyota branded merchandise and related products.  Order information, apart from credit card information, is available to Toyota Canada only.  Please see our Privacy Policy for additional information.

Can I access my order history?
Yes, you can access your order history by clicking on My Account.  All orders place as of March 27, 2020 will be visible including full order details, order status and tracking information for each shipment.  For information on orders placed earlier, please contact customercare@tpscan.com.

How is my credit card and personal information kept safe?
Mytoyotastyle.ca does not collect or store credit card information and uses PCI compliant credit card processing for all purchasers.  See our Privacy Policy for related information.